For your business members
Give businesses a clear route to payment options, billing tools and individual guidance that fits the way they operate.
Credit Unions
Connect your business members with payment tools and hands-on support while GYB Connect coordinates the merchant journey from introduction through setup and ongoing service.
Give businesses a clear route to payment options, billing tools and individual guidance that fits the way they operate.
Create a straightforward referral path with a GYB Connect contact who can take the merchant conversation forward.
Support the business-member relationship with a coordinated payments offering and a partnership model defined around your institution.
Your team identifies a business need and makes the introduction. GYB Connect reviews the merchant’s requirements, prepares the proposal and coordinates the agreed application, configuration, equipment, training and support steps.
Your team connects GYB Connect with a business member who needs payment support.
GYB Connect reviews requirements and coordinates the proposal, approval process, configuration and training.
GYB Connect supports the merchant and maintains the agreed communication with the credit union.
GYB Connect’s local team in San Antonio brings a hands-on approach to merchant conversations, setup and support. The partnership can include branch-team guidance, coordinated introductions and agreed follow-up, with on-site support where it is part of the arrangement.
GYB Connect works with merchants on pricing and collection practices, refund and cancellation terms, and the records that support a payment. When a chargeback arrives, the dedicated team reviews the facts and helps prepare the response within the agreed service scope.
Align collection terms and records.
Examine the individual chargeback.
Prepare the appropriate evidence-based response.
Discuss a referral and revenue-sharing arrangement around the eligible services, responsibilities and reporting your institution needs. Commercial terms are agreed in the partnership proposal.
Discuss the referral process, branch support and commercial structure that fit your credit union.
Available configurations, eligibility and service terms are confirmed in your proposal.