Send the right context
Include an amount and a reference so the customer understands what the request is for.
Payment links
Send a payment request by text or email and give your customer a direct way to pay. Keep the request, customer and payment activity connected in GYB Connect.
Payment request
$120.00
Your business
Your payment of $120.00 is ready. Tap the link below to review and pay.
Include an amount and a reference so the customer understands what the request is for.
Guide the customer from the message to a payment experience that works on their device.
Connect the payment request to the customer record so your team can follow up with context.
Send a concise text message that gives the customer a clear next step. The link opens the configured payment page.
Use email when the customer benefits from a reference, context and a payment request they can return to.
Generate the payment request from the Virtual Terminal and send it by SMS or email. Use a branded, mobile-friendly payment page, with the payment linked to the customer and invoice record in the configured workflow.
Email tracking includes the available sent, opened and paid indicators. An open indicator depends on the recipient’s email software and is not proof that the customer read the message.
Enter the amount, customer details and a recognizable payment reference.
Choose the channel that fits the customer and the context of the request.
Review the associated activity and respond to questions from the customer record.
Use SMS for a concise request and email when the customer needs more detail. Both channels belong to the same payment workflow.
Explore a payment-link workflow built around your invoices and customer conversations.
Available configurations, eligibility and service terms are confirmed in your proposal.