Fewer outdated-card interruptions
Use available replacement card numbers and expiration dates for subsequent payments.
Card Account Updater
A new card should not mean starting the payment relationship again. Card Account Updater refreshes eligible saved card numbers and expiration dates using updates from participating issuers and card networks.
Use available replacement card numbers and expiration dates for subsequent payments.
Reduce requests for customers to re-enter payment details that can be refreshed automatically.
Help prevent a changed card from interrupting an active subscription or the next installment in a payment plan.
How it works
When a participating issuer renews or replaces a card, it can share eligible changes through a card-network updater service. GYB Connect uses available updates to refresh the saved payment information.
The issuer supplies updated account information.
The network makes an eligible update available.
The saved payment method is refreshed for subsequent billing.
Understand the update
An update may contain new details or identify a payment method that needs attention.
Use the updated expiry for an eligible renewed card.
Refresh the saved credential when an eligible replacement number is supplied.
An account-closure or contact response can require a different payment method. The Customer Portal gives the customer a place to update it.
Two roles in payment continuity
Network Tokens and Card Account Updater help keep saved payments usable as card details change. Their mechanisms are different.
Use a credential issued through the card network in place of the card number. Network lifecycle updates maintain its link to the underlying account.
Explore Network TokensRefresh eligible saved card numbers and expiration dates using information provided by participating issuers through the card networks.
IntelliTry addresses eligible failed subscription payments with automatic retries informed by payment history and timing.
Review account updater coverage for your subscriptions, payment plans and saved-card workflows with GYB Connect.
Available configurations, eligibility and service terms are confirmed in your proposal.